Accessing I/DD Services

Services

• Services for people with Medicaid.
  • New NC Innovations Waiver Toolkits Available Now
    We’re excited to announce the launch of the updated NC Innovations Waiver website featuring a toolkit designed to help you promote and explain the NC Innovations Waiver, which offers services including community living, respite care, supported employment, and more. This toolkit contains free flyers and resources for those with NC Medicaid who have intellectual/developmental disabilities or traumatic brain injuries and are looking for greater support to live in their own homes or communities.
    Access the NC Innovations Waiver Toolkit here.
  • New 1915(i) Toolkit Available Now
    We're excited to announce the launch of the updated 1915(i) website featuring a toolkit designed to help you understand and spread the word about 1915(i) home and community-based services in North Carolina. This toolkit is key for those with NC Medicaid who have intellectual/developmental disabilities, traumatic brain injuries, serious mental health conditions, or severe substance use disorders.
    Access the toolkit here.
  • Order Free, Printed Materials
    DMH/DD/SUS is also offering free, printed materials on these key programs, available in both English and Spanish. Visit the link below to fill out the order form.
    Order Printed Materials here.
• Services for people who do not have Medicaid. State-funded services may be available, including residential support, day support, community living and support, supportive employment, respite and more. For more information about what services are available in your area, contact your LME/MCO.

Housing

NCDHHS has hired an I/DD Housing Consultant to develop and expand housing resources for the I/DD community. The department is developing a Strategic Housing Plan to create a supportive framework for individuals with all disabilities through various housing options to meet diverse needs. For information on current housing options available in your area, contact your LME/MCO. 

What do I need to know?

• You MUST have established residency in NC.
• Documentation regarding, I/DD or TBI diagnosis is REQUIRED (i.e., psychological).
• Individuals diagnosed with a brain injury by the age of 21 may be eligible for I/DD services.
• NC has a Registry of Unmet Needs for the Innovations Waiver. 

Who do I contact?

• For information about I/DD services available in your area, contact your respective LME-MCO.
• For Disability Benefits, find and contact your county’s Social Security Administration and/or Apply for Disability Benefits through SSA online.
• For other benefits (NC Medicaid, assistance programs, etc.) find and contact your county’s Department of Social Services or apply online.

Where can I find more information?

•  Ages 0-5 Children's Developmental Services Agencies.
• Ages 0-20 Children and Youth with Special Health Care Needs.
• Ages 0-21 with Medicaid EPSDT.
• If you have feedback or questions, please email [email protected].

What If I have more questions?

• Contact your respective LME-MCO for questions about I/DD Services.
• For State Operated Healthcare Facilities.
• For Medicaid-specific questions, contact Medicaid's Ombudsman.
• For all other community services and/or trouble contacting an LME-MCO, contact the Customer Service and Community Rights Team at 984-236-5300 or email [email protected].